If
an incorrect or damaged part is being returned then we shall
cover the return costs up to a maximum of £12 for heavy
items and £7.50 for lighter items. If you have arranged
the return then send us a copy of the receipt and we shall
refund you as soon as the goods are received back. (Please
note that if you read any of our competitor's terms and conditions
they all state that you will need to pay return delivery charges
nomatter what the reason for return is!)
If
you are returning unwanted goods and we have agreed to take
them back then you will have to pay for any return costs.
All
warranty claims need to be returned carriage paid unless the
manufacturer agrees to pay the carriage in the case of a successful
claim. Most of the manufacturers/importers in our market do
not credit anybody with warranty carriage costs, but if they
do, we will pass it onto you.
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