| Why Trust Motorsport World? |
Well first of all there's the tremendous customer feedback that we get :
"Professional, courteous and helpful are just but a few words that could be used to desribe my experience with your company. Not only did you offer extremely competetive rates on the products but the speedy dispatch and communication to accompany was excellent." Read more >>>> |
Communication
You can phone us, live chat with us or email us. We also have an address so you can visit us. Our main competitor doesn't have a phone number any more and a number of other new websites are suddenly appearing with either no address or phone number. We think it's extremely important to offer customers every means of communcation possible. |
Plenty of Lines
Our Head Office has a 6 line phone system allowing us all to take calls which we can put on hold if necessary while we phone a supplier for stock levels or to chase an order. So you don't usually need to wait for us to call back - we deal with most enquiries there and then. |
Service
We are a small family run business offering you the best personal service. Once you have placed an order with us you can contact whichever one of the three of us took your order for further customer support. |
Support
With a combined 30 years experience of running this business between us, you will find our aftersales support exemplary. We know our products well and we are on excellent terms with all our suppliers, most of whom we talk to several times a day. So if we don't know the answer to a question we can very quickly find out for you. |
Bespoke Ordering System
Once you have placed an order with us it goes into our secure database which powers our backoffice ordering system which has been developed in house by Colin our MD. The benefit to you is that the orders we send to our suppliers on your behalf are the most precise in the market and this means errors are minimised. We know that because Garry our sales manager worked in the sales department of Piper Cams for 9 years. |
Postcode Address Finder
We are the first website in the performance parts market to have a postcode address finder (PAF) online. It's almost impossible therefore for errors to occur in the delivery address. You type in your postcode and a list of addresses at that postcode appears and you choose your's. It is this address that goes directly into the email order we send to our supplier for you. |
Oh and did we forget to say....
Tarox Customer of the Year 2004, 2005 and 2007!
Spax Customer of the Year 2008.
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